Exceptional customer service!
Exactly what one would expect for a luxury brand. From the minute I contacted the dealership to have service done, the experience was exceptional. My questions were answered promptly, I was able to get my vehicle in quickly for service, pricing was discussed over the phone before coming in. When I arrived at the dealership, I was greeted immediately and taken care of. The service to my vehicle was excellent, it looked brand new when I picked it up. Loaner vehicle was immaculate. Kari in service went above and beyond to help me with documents for my insurance company. She even followed up with something I mentioned in passing, so thank you for paying such close attention. We were previously customers at Jaguar Calgary and had a terrible experience (see other review), so this was refreshing to see such attention paid to us!! Totally worth the 45 minute drive across the city. Even after my service, the owner called me personally to follow up and see if his dealership met our expectations! All I have to say is well done and THANK YOU for valuing our business. We will definitely be back and sharing our positive and wonderful experience. Thank you again.
Other customers satisfied
This review is long overdue but thank you Tatianna and Sunday,
You made our first car buying experience very enjoyable! We love our new F pace! We will be back for the Range Rover Sport once we win the lottery or something
Service Outstanding!
Service outstanding... from service advisor to service manager and extreme courtesy received. Highly recommend.
Best Experience We’ve Ever Had Buying a Car
Thank you Land Rover Royal Oak for giving us the best experience we ever had buying a car. Bryan, the General Sales Manager, was absolutely amazing and very helpful in making sure we will end up with the car we wanted. Sunday was incredible as well, she made the financing process so much easier.
Tyler, the Sales Manager, walked us through the car to make sure we understand all the features.
Honestly, if you are looking to buy a car, we HIGHLY recommend Land Roger Royal Oak, their professionalism and help is above and beyond. We will definitely come back here soon.
Thank you for making our day so memorable!
We had a great experience with everybody at Land Rover Royal Oak. Tatiana was fantastic listening to everything we wanted and helping us throughout the process of buying our car; She’s a such a great person! Tyler was great to talk to and answered all of our questions. Sunday was very helpful with finding specific warranty information and arranging all the financials for us. Paul Valentine called us today to ensure everything was perfect. Thank you everyone for making our special day so memorable!
