We had a great experience with Rachel Delill!
She was personable and knowledgeable. We’ll definitely seek her out next time!
Other customers satisfied
I was pleased with the customer service from Gary in sales.
I also appreciated all the assistance from Celina with financing options. Last but not least, Jacob did a great job with the delivery process. Good folks to work with in an industry that sometimes doesn't live up to customer experience expectations. Thanks team!
Exceptional customer service!
Exactly what one would expect for a luxury brand. From the minute I contacted the dealership to have service done, the experience was exceptional. My questions were answered promptly, I was able to get my vehicle in quickly for service, pricing was discussed over the phone before coming in. When I arrived at the dealership, I was greeted immediately and taken care of. The service to my vehicle was excellent, it looked brand new when I picked it up. Loaner vehicle was immaculate. Kari in service went above and beyond to help me with documents for my insurance company. She even followed up with something I mentioned in passing, so thank you for paying such close attention. We were previously customers at Jaguar Calgary and had a terrible experience (see other review), so this was refreshing to see such attention paid to us!! Totally worth the 45 minute drive across the city. Even after my service, the owner called me personally to follow up and see if his dealership met our expectations! All I have to say is well done and THANK YOU for valuing our business. We will definitely be back and sharing our positive and wonderful experience. Thank you again.
Best car-buying experience I’ve ever had.
No high pressure tactics. Tatianna was patient, accommodating and helpful and the entire team was focused on getting us into the vehicle we wanted and making it work for us. Highly recommended!
Joe Bennett and Justin Walter we’re exceptional!
I bought a 2021 Range Rover Sport and they made my purchase very smooth. I am from Edmonton, most of the work was done through phone calls and emails, I just showed up at the dealership to sign paperwork and pick up my new car. I have dealt with many Land Rover dealerships and I can certainly say Land Rover Royal Oak are very professional and exceeded my expectations. I highly recommend them.
