Exceptional customer service!
Exactly what one would expect for a luxury brand. From the minute I contacted the dealership to have service done, the experience was exceptional. My questions were answered promptly, I was able to get my vehicle in quickly for service, pricing was discussed over the phone before coming in. When I arrived at the dealership, I was greeted immediately and taken care of. The service to my vehicle was excellent, it looked brand new when I picked it up. Loaner vehicle was immaculate. Kari in service went above and beyond to help me with documents for my insurance company. She even followed up with something I mentioned in passing, so thank you for paying such close attention. We were previously customers at Jaguar Calgary and had a terrible experience (see other review), so this was refreshing to see such attention paid to us!! Totally worth the 45 minute drive across the city. Even after my service, the owner called me personally to follow up and see if his dealership met our expectations! All I have to say is well done and THANK YOU for valuing our business. We will definitely be back and sharing our positive and wonderful experience. Thank you again.
Other customers satisfied
Top Jaguar Land Rover Calgary with top service!
I got a pre owned Range Rover sport yesterday. By all measures, my experience was perfect from start to finish. Rachel and Amanda both understood my needs. Truly appreciate every one of you!
What a beautiful dealership!
Excellent and fair service department, friendly staff and honest parts department. They have brought JLR to a whole new level in Calgary.
Joe Bennett and Justin Walter we’re exceptional!
I bought a 2021 Range Rover Sport and they made my purchase very smooth. I am from Edmonton, most of the work was done through phone calls and emails, I just showed up at the dealership to sign paperwork and pick up my new car. I have dealt with many Land Rover dealerships and I can certainly say Land Rover Royal Oak are very professional and exceeded my expectations. I highly recommend them.
Best Experience We’ve Ever Had Buying a Car
Thank you Land Rover Royal Oak for giving us the best experience we ever had buying a car. Bryan, the General Sales Manager, was absolutely amazing and very helpful in making sure we will end up with the car we wanted. Sunday was incredible as well, she made the financing process so much easier.
Tyler, the Sales Manager, walked us through the car to make sure we understand all the features.
Honestly, if you are looking to buy a car, we HIGHLY recommend Land Roger Royal Oak, their professionalism and help is above and beyond. We will definitely come back here soon.
